Last Updated: [12/05/2026]

This Refund Policy explains the refund rules for purchases made through Zen Macro.

By purchasing a Zen Macro license, you agree to this Refund Policy.

1. Digital Product Notice

Zen Macro is a digital software product.

Once a license, download, access link, or activation key has been delivered, the product is considered provided.

Because Zen Macro is digital software, refunds are limited and are not guaranteed.

2. General Refund Rule

All purchases are final.

No refunds will be offered unless approved at the sole discretion of the owner, or unless required by applicable law.

The owner may choose to approve or deny refund requests based on the situation.

Approval of one refund does not mean future refunds will be approved.

3. Non-Refundable Situations

Refunds will generally not be provided for:

• Changing your mind after purchase
• Not reading the product description
• Buying the wrong license
• Not using the license during the license period
• Setup issues caused by the user’s device, emulator, settings, or system
• User not following setup instructions
• User refusing to contact support
• Game updates affecting functionality
• Emulator updates affecting functionality
• Internet, PC, antivirus, or system issues
• Account warnings, restrictions, bans, or penalties from third-party games or platforms
• User violating the Terms of Service
• Attempting to share, resell, crack, leak, or bypass Zen Macro
• License expiry before the user requests help
• Dissatisfaction caused by unrealistic expectations not promised on the website

4. Refunds Under Owner Discretion

The owner may choose to offer a refund, partial refund, replacement license, license extension, or support solution at their discretion.

Possible discretionary refund situations may include:

• Duplicate payment
• Payment error
• License not delivered after reasonable support attempts
• Major issue caused directly by Zen Macro that prevents access
• Other situations the owner considers fair

Refunds are not automatic and must be reviewed.

5. Setup and Compatibility

Users are responsible for making sure their device, emulator, resolution, and setup are compatible with Zen Macro before purchasing.

Support may be provided to help with setup, but setup difficulty does not automatically qualify for a refund.

If a free trial is available, users are encouraged to test Zen Macro before purchasing a paid license.

6. Game and Platform Risk

Zen Macro is an automation tool.

Users are fully responsible for how they use it.

Refunds will not be provided because of warnings, bans, restrictions, penalties, lost game progress, lost accounts, or any action taken by third-party games, platforms, or services.

Use Zen Macro at your own risk.

7. Free Trials

Free trials may be offered at the owner’s discretion.

A free trial may require joining the official Discord server and opening a support ticket.

Free trials can be accepted, denied, limited, modified, or removed at any time.

Not receiving a free trial does not entitle the user to a discount, refund, or special access.

8. Chargebacks and Payment Disputes

If a user opens a chargeback, payment dispute, or false payment claim, their Zen Macro license may be suspended or permanently terminated.

If a payment is reversed or marked as fraudulent, access may be removed immediately.

Users should contact support first before opening any dispute.

9. Refund Request Process

To request a refund, contact support with:

• Order ID or transaction ID
• License type purchased
• Email or Discord username used for purchase
• Reason for refund request
• Screenshots or evidence, if relevant

Refund requests should be sent through:

Discord: [Insert Discord Link]
Email: [Insert Email]
Website: [Insert Website Link]

Submitting a refund request does not guarantee approval.

10. Approved Refunds

If a refund is approved:

• The user’s license may be disabled
• Access to Zen Macro may be removed
• Any related benefits, downloads, or support access may be revoked
• Refund processing time may depend on the payment provider

11. Policy Changes

Zen Macro may update this Refund Policy at any time.

The refund policy in effect at the time of purchase will generally apply to that purchase, unless otherwise required by law.

Continued use of Zen Macro means you accept the current Refund Policy.